Privacy Policy for MotivateME Ltd.

Effective Date: 19/09/24

At MotivateME Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.motivatemegroup.com (“the Website”).

1. Who We Are

MotivateME Ltd. (“we”, “us”, or “our”) is a UK-based company providing health and fitness services to busy professionals. Our registered office is [Insert Address].
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: MotivateME ltd, Charter Buildings, 9 Ashton Ln, Sale M33 6WT

2. What Information We Collect

We collect several types of information depending on how you interact with our Website:

  • Personal Information: Name, email address, phone number, and other contact details you provide when you fill out forms, sign up for newsletters, or book consultations.
  • Usage Data: Information automatically collected when using the Website, including IP address, browser type, pages viewed, and how long you spend on the Website.
  • Cookies: Small data files that are stored on your device to help improve your user experience. You can adjust your browser settings to block cookies if you prefer.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To communicate with you, respond to inquiries, or send marketing materials
  • To analyse how you use the Website and improve your experience
  • To comply with legal obligations

4. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following:

  • Consent: Where you have given us explicit permission (e.g., signing up for newsletters).
  • Contractual Obligation: When processing is necessary to fulfill a contract with you.
  • Legitimate Interests: When processing is required for our legitimate business purposes, as long as your rights don’t override these interests.
  • Compliance with Legal Obligations: When processing is necessary for us to comply with the law.

5. How We Share Your Information

We may share your personal information in the following situations:

Service Providers: Third-party companies who assist us in operating the Website and delivering our services (e.g., web hosting, payment processors).
Legal Requirements: If required by law, or to protect the safety, rights, and property of MotivateME Ltd., our users, or others.
We will never sell your data to third parties for marketing purposes.

6. How We Protect Your Data

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. This includes the use of secure servers, firewalls, and encryption where applicable. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccuracies in your personal data.
  • Erasure: Request that we delete your personal data.
  • Restriction: Ask us to restrict the processing of your personal data.
  • Objection: Object to our processing of your data where we rely on legitimate interests.
  • Data Portability: Request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at [email protected]
If you believe that MotivateME Ltd. has not handled your data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.

ICO Contact Information:
Website: https://ico.org.uk/
Phone: 0303 123 1113

8. How Long We Keep Your Data

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting purposes.

9. International Data Transfers

If we transfer your data outside of the UK or EEA, we ensure adequate safeguards are in place to protect your information in line with UK GDPR, such as using standard contractual clauses or ensuring that the destination country has an adequate level of data protection.

10. Third-Party Links

Our Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to their site. We strongly recommend reviewing the Privacy Policy of every site you visit as we are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Effective Date” above. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
MotivateME Ltd.
Email: [email protected]
Address: MotivateME ltd, Charter Buildings, 9 Ashton Ln, Sale M33 6WT

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